PRIVACY NOTICE

Last Updated: July 2018

Welcome to Chuvorixo. This Privacy Notice describes how personal information may be collected, handled, used, and protected when you browse our website or use the related online features and services we provide (collectively, the “Services”).

By accessing or using the Services, you acknowledge the practices described in this Notice. These practices may include the storage and international transfer of information involving the United States, Canada, and Hong Kong, together with the provisions contained in our Terms of Use. If you do not agree with these practices, please stop using the Services.

1. Information We Collect

Different types of information may be collected when you interact with our Services:

• Information You Submit: This includes details provided when placing an order, such as billing and shipping information, as well as information supplied when creating an account, joining a newsletter, participating in sweepstakes, or contacting customer support.
• Recipient Information: If you purchase or send a gift to another person, you may provide their contact and delivery details.
• Automatically Recorded Information: We and our service providers may use cookies, web beacons, and log files to collect technical and usage data such as IP address, browser type, device model, click activity, and time spent on the website. This information may support personalization and advertising activities.
• Information From Third-Party Sources: Depending on your external privacy settings, we may receive additional information from third-party services, including social media platforms.

2. Cookies & Tracking Technologies

Chuvorixo uses cookies and similar technologies to support website operation and browsing functionality. By continuing to use the Services, you acknowledge the use of these technologies as described in this Notice.

The types of cookies used may include:

• Strictly Necessary Cookies: Support important functions such as account access and maintaining items in the shopping cart.
• Performance Cookies: Help us understand website traffic, user activity, and technical performance through aggregated analytics.
• Functionality Cookies: Remember preferences such as selected language or currency.
• Targeting Cookies: May be placed by us or our partners to support advertising that is more relevant across different devices.

Opt-Out Options: Certain third-party advertising cookies may be managed or disabled through the Network Advertising Initiative at aboutads.info/choices. You may also use the Google Analytics opt-out browser add-on.

Disabling browser or Flash cookies may affect the availability or operation of certain website features.

3. How We Use Your Information

Information collected through the Services may be used to:

• Process payments, fulfill purchases, manage returns, and provide shipping-related updates.
• Provide customized content, promotional communications, and marketing newsletters.
• Improve website organization, product offerings, and customer support.
• Identify potentially suspicious activity, maintain system security, and help prevent unauthorized transactions.

4. Data Sharing & Disclosure

Chuvorixo does not sell identifiable personal information.

Information may be disclosed or shared in the following circumstances:

• Corporate Affiliates: Information may be shared within our corporate group to support business operations.
• Service Providers & Co-Marketing Partners: We may work with third parties that assist with logistics, payment processing, sweepstakes, or joint promotional activities.
• SMS Marketing: If you have opted in, your phone number and cart-related information may be shared with our text messaging provider for marketing communications and abandoned-cart notifications. You may reply “STOP” to unsubscribe.
• Legal & Safety Requirements: Information may be disclosed where necessary to respond to law enforcement, governmental requests, or to help protect our business and customers from fraudulent activity.
• Business Transfers: Personal information may be transferred as part of a merger, acquisition, bankruptcy, or similar business transaction.

5. Your Privacy Controls

You may request access to, correction of, or deletion of personal information associated with you.

• Email Opt-Out: Promotional emails may be discontinued by using the “unsubscribe” link included in the message or by updating your account preferences.
• Direct Mail: You may contact customer service to request removal from physical catalog mailing lists.

6. California Privacy Rights

California residents may request an annual disclosure regarding certain personal information shared with third parties for direct marketing purposes.

To make such a request, contact support@chuvorixo.com with the subject line:

“Attn: California Privacy.”

Please allow up to 30 days for processing.

7. Children’s Privacy

Chuvorixo is not intended for individuals under the age of 13, and individuals under 18 are not authorized to use the Services.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take steps to delete it.

8. Security & External Links

Secure Socket Layer (SSL) technology is used to help protect sensitive payment information during transmission.

However, no method of electronic transmission or digital storage can be guaranteed to be completely secure.

The Services may also include links to websites operated by third parties. Chuvorixo is not responsible for the privacy practices, security measures, or content of those external websites.

9. International Data Storage

Personal information may be processed or stored on servers located in the United States, Canada, or Hong Kong and may therefore be subject to the laws applicable in those jurisdictions.

We retain personal information for as long as reasonably necessary to support the business purposes or legal obligations described in this Notice. After that period, information may be anonymized or securely destroyed.

10. Contact Us

This Privacy Notice may be reviewed and revised from time to time. Continued use of the Services after changes are posted indicates acceptance of the updated policy.

If you have questions, privacy concerns, or wish to submit a complaint, please contact us at:

Email: support@chuvorixo.com

For unresolved concerns, you retain the right to contact the US Federal Trade Commission or the applicable local supervisory authority.

GOVERNING LAW

These Terms of Service and any separate agreements through which we provide services shall be governed by and construed in accordance with the laws of the UK.